03.5Finance & Insurance
Insurance
Insurance is a data and risk business wearing a legacy operating model. The strategy is modernizing underwriting, distribution, and claims (where insurtech and AI are moving fastest) without breaking a regulated core.
The terrain
What decides outcomes in this sector
Insurance is fundamentally a business of pricing and managing risk, run for decades on legacy systems, intermediated distribution, and slow operating models. Insurtech and AI are now targeting exactly those weak points (data-driven underwriting, digital distribution, and automated claims), while the regulatory environment demands that any change stay defensible and fair.
The insurers that win are modernizing the parts of the value chain where technology genuinely improves risk selection and customer experience, without destabilizing the disciplined core. Our founder's own prior case work included a $6B insurance-fraud matter, the kind of exposure that shows exactly why underwriting and claims discipline is a balance-sheet issue, not a back-office one. We work on the strategy, transformation, and operating decisions that let carriers and brokers modernize underwriting, distribution, and claims while keeping the economics and the compliance intact.
- Practice
- Finance & Insurance
- Taxonomy
- 03.5
- Reach
- Worldwide
The hard calls
The decisions that carry the most weight
Pick the call in front of you. Each pairs with the services our practice maps to this sector: real pages, real scope, no packaged pitch.
01Data-driven underwriting
Better data and models improve risk selection: the heart of the business. We help build the data and analytics strategy that sharpens underwriting while staying fair and compliant.
Where we start on calls like this
The services our practice maps to this sector.
- Digital transformationModernize underwriting, distribution, and claims without breaking the regulated core.
- Data strategy consultingTurn data into sharper risk selection: the heart of the insurance model.
- AI ethics & governanceKeep AI in pricing and claims fair and defensible to regulators.
- Strategy consultingDistribution and product strategy as insurtech redraws the value chain.
02Distribution under digital pressure
Intermediated distribution is being disrupted by direct and embedded models. We help decide where to defend the channel, where to go direct, and where to embed.
Where we start on calls like this
The services our practice maps to this sector.
- Digital transformationModernize underwriting, distribution, and claims without breaking the regulated core.
- Data strategy consultingTurn data into sharper risk selection: the heart of the insurance model.
- AI ethics & governanceKeep AI in pricing and claims fair and defensible to regulators.
- Strategy consultingDistribution and product strategy as insurtech redraws the value chain.
03Claims and operations modernization
Claims is where cost, experience, and trust all meet. We help modernize operations to lower cost and improve experience without eroding control.
Where we start on calls like this
The services our practice maps to this sector.
- Digital transformationModernize underwriting, distribution, and claims without breaking the regulated core.
- Data strategy consultingTurn data into sharper risk selection: the heart of the insurance model.
- AI ethics & governanceKeep AI in pricing and claims fair and defensible to regulators.
- Strategy consultingDistribution and product strategy as insurtech redraws the value chain.
04AI against a fairness-and-compliance bar
AI in pricing and claims raises real bias and regulatory questions. We help capture the gains under governance that keeps the carrier defensible.
Where we start on calls like this
The services our practice maps to this sector.
- Digital transformationModernize underwriting, distribution, and claims without breaking the regulated core.
- Data strategy consultingTurn data into sharper risk selection: the heart of the insurance model.
- AI ethics & governanceKeep AI in pricing and claims fair and defensible to regulators.
- Strategy consultingDistribution and product strategy as insurtech redraws the value chain.
Questions
What should you know about insurance before you reach out?
- Do you set pricing or actuarial models?
- No. Actuarial and pricing models belong to your actuaries. We work on the data, technology, distribution, and operating strategy around underwriting and claims, and keep AI-driven change defensible with your compliance team.
- How should we respond to insurtech competitors?
- By modernizing deliberately where technology genuinely improves risk selection and experience, rather than reacting to every entrant. We help decide where to build, partner, or acquire, and where the incumbent advantages still hold.
Adjacent sectors
Related sectors
- 03.1BankingBanking institutions modernizing operations and defending relevance against fintech challengers and platforms encroaching on their core business.
- 03.2Asset & wealth managementManagers under fee pressure, differentiating on advice, access, and experience.
- 03.3Private equity & venture capitalPrivate-capital firms sharpening the thesis, diligence, and value-creation edge.
- 03.4FintechFintech companies scaling under real regulatory and trust constraints that a typical venture-backed software company never has to face at all.
A capital, growth, or positioning decision in financial services?
M&A, valuation, and strategy work for banks, asset managers, fintech, and insurers. Tell us what's in front of you, and we'll scope it honestly.
No obligation · a scoping conversation first